How to Build an Insanely Loyal Tribe: One Reader at a Time

1199545090 fcbc276b43 How to Build an Insanely Loyal Tribe: One Reader at a Time

Over the last couple of weeks I’ve been watching new bloggers come out of the woodworks and I’ve been learning more from them than anybody. In a recent post on the new rules for winning the blogging game,  my buddy Stanford Smith (@pushingsocial) said something that I think needs to be the the mantra of an early stage blogger: “Kiss lots of digital babies.” I’ve been reworking my strategy for Flightster and so today I want to give you my thoughts on creating an insanely loyal group of readers.

Your Very First Reader/Commenter:

One thing I realized is that there were people who read this blog very early on and I still don’t know much about them. I wish I had made more of an effort to get to know the very first group of readers that started commenting here. Fortunately guys like Archan Mehta who wrote this awesome guest post, have stuck with me despite that. Your very first reader/commenter is the lifeline to your digital destiny in my opinion. If they leave a comment, do the following:

5 Steps to Building Your Tribe

1) Subscribe to their blog: The power of people at your same level is far greater than you probably realize right now. In Tribes, Seth Godin said that it’s much easier to get people in your tribe who are looking for tribes to join than it is to recruit people from other tribes. The early stage bloggers who are at your same level are looking for tribes to join. Invite them to join yours and join theirs.

2) Let them know of Your support: A while back I said you should form a blogging entourage. This could be the start of your entourage. That very first reader is somebody you should make an effort to build a really deep relationship with. In fact I would try to replicate this entire process I’m talking about for the first 150 readers if you can. Remember my famous words which I want you to tattoo across your forehead:“150 followers is all you really need

3) Follow them on Twitter: Once you have started to identify the members of your tribe it’s time to make them part of your inner circle on twitter. As Seth Godin said you need to not only have a way to communicate with your tribe, but you need to enable the members of your tribe to communicate with each other. Twitter is a fantastic facilitator of this process. In fact I recommend you make a point to introduce members of your tribe to each other at least once a day. Start creating your inner circle and connect them to each other.

4) Organize the members of your tribe: The other day I decided to write a post called 40 Flightsters you should know about. When Jenny Leonard from WhereisJenny contacted me and told me “hey, I’m a new blogger putting together this article on defining moments”, I realized where the goldmine was. Many people write these list posts and include really well known people. I decided to do the exact opposite. I wanted to put together a group of people who were on the rise or who had just started. In fact I decided to join their tribe by replacing all the lousy corporate travel blogs in my RSS reader with blogs of these “digital babies.” With each new discovery I put out a tweet from my flightster account mentioning each person I had come across and asking for more recommendations from each person. I think the best thing you can do is ask each member of your tribe for referrals for which tribes you should join.

Another way to organize your tribe is to write a series as a group. April Bowles Olin did this and here’s a recent quote from an email she sent me.

Within two months, I had a day where I reached 4,933 readers, 11,802 page views, and got over 75 newsletter subscribers. -April Olin, Blacksburgbelle.com
Not only did she get those results, she’s created a movement of people following in her footsteps and getting included in the series of other bloggers. You’re a rockstar April :) .

5) Write a Manifesto: When I was listening to Tribes the other day, I heard this concept mentioned and I finally realized where it originated. With regards to your manifesto, I think it should be something that helps the world in a way that is uniquely yours. I also think investing in a designer is something you should do. Your manifesto has the potential to spread far and wide.  My manifesto is going to be substantially meatier than most paid e-books. Give something away for free that is better than most paid products and word will spread like wildfire. If you want proof, go read Corbett Barr’s post about the results of giving his manifesto away.

Believe it or not 100 readers who love you will carry you really far. I think Jenny’s blog is a perfect example. Go look at her #’s, 100’s of stumbles, double digit tweets, and only 100 subscribers as of the last time she mentioned it.  Something tells me it won’t be long before her tribe starts recruiting new members to join her tribe. I already have. Keep an eye on this digital baby because she won’t be one for long.

I’m going to steal a line from a very smart blogger, Farnoosh from Prolific Living, who deserves credit for this next idea. Treat all your readers like real people and forget about the numbers. You do that and I promise you, you will kick so much ass in the blogosphere it’s crazy. Read The 6 degrees of Jade Craven if you want to see proof.

One reader at a time will seem like a really slow way to do things when you are first starting out. But I promise you if you do this for 3 months you will be much better off and build a much more loyal following. It’s something I wish I had done with this site. Thanks to all of you who have stood by my side along this journey.

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Thanks so so so much, I'm a beginning blogger and really take this advice to heart.

Wow this is gold! Thank you so much for the advice, Srini. I used to mistakenly think responding to comments was irrelevant.

Btw, I came across your blog via Where Is Jenny's. You are totally right its "much easier to get people in your tribe who are looking for tribes to join". I'm one of them :)

Glad you liked it. I actually wish I had realized this earlier on in building The Skool of Life. I'd say it was the biggest mistake I made in my first year of running the site.

I just started a blog after years of contemplation. My husband stumbled upon this article and sent it my way - great advice and ideas of where to focus and how to maintain readership. Thanks!

Thanks Alicia :). Welcome the Skool of Life. I hope you'll stick around and be part of my tribe. Look forward to seeing your success.

Does the Yakezie count as a "blogging entourage"?

Writing a manifesto or a Codes of Honor is definitely on our todo list.

Srini,

You make me nervous when you talk about writing a manifesto because that makes you and Alex Blackwell sound crazy, as if you have a plan to conquer the world or something.

I'll save that for another life. Right now, I am having a hard time as it is trying to cross the street and trying to get people to spell and pronounce my name accurately.

Thanks for including my name in this post and know I read your stuff even when I don't leave a comment. I gave up trying to please my readers--since I have none. I was also disenchanted when I received this strange message from a person who referred to itself as Puff the magic dragon: "Man, are you still alive. Go check your pulse." What a downer.Jeez.

Archan,

Don't worry. I have no intentions of taking over the world. That sounds like an insanely time consuming undertaking that would get in the way of my surf schedule. It's going to be more of a guide on how people can build their own tribes which is more detailed than this post. As far as the downers, avoid those people like the plague. No need for toxic people in your life.

Awesome advice, as always! I've slowly been picking away at your various suggestions, and I have to admit, at first it seemed tedious. But once things started working out for me, I found that I was really enjoying the people I was (and still am) meeting. All of a sudden, it wasn't so tedious anymore.

Kristy,

It's a bit tough at first because it does seem kind of monotonous and repetitive. But once people start engaging, then you'll find a whole new world open up to you.

These are all really great ideas. I always respond to every comment on our blog, even when I've noticed the person has not subscribed to the comments. I figure if they are taking the time out of their day to comment, then it's the least I can do.

I really love the free manifesto idea, and the link to Corbett Barr’s post. I'm currently working on an e-book with info that I know people will be interested in. I was thinking of selling it for super cheap on our site. I may have to re-think that idea, and give it away for free.

Christy,

I'd say there's tremendous power in giving away the manifesto for free. Those things have a tendency to spread far and wide. When you think about the $500 you might make on an ebook compare to the thousands of people a free manifesto might reach, what you're doing is making a short term sacrifice for a long term gain. In the early days of my blog I didn't respond to every comment, but I've been much better about it now. Obviously there will be a point at which it's not scalable to do so, but until I hit that point, this approach is very worthwhile.

Simple, but powerful ideas Srinirao.

I think I will take part of my Thanksgiving holiday drafting my first manifesto.

Thanks for the motivation,

Alex

Alex,

Thanks so much. The manifesto is something I think not enough people do because it seems like so much work. But at the level you are at with 1000+ readers I think it can have an incredibly powerful effect.

I love that you remind us that followers and readers are people, not numbers. If we treat visitors like friends, they will come back. Not to mention - the deserve the best treatment we have to offer.

Thanks!

Courtney,

This is where I think lost of people really miss the boat, especially big companies. We've gone from the age of the mass market to the age of an individual. Individuals have more power than they've ever had at any time in history so they should be treated accordingly.

Real solid advice Srini, I've been implementing most of these over the last month and have seen nothing but positive results. I think that forming a blogging entourage is the most effective step even if it's not official or the other members even know about it. Not to be confused with stalking... that's a whole different tactic.

Nick,

I"ve been modeling this strategy for the last few months and I've seen a really different response to everything that I do online. More tweets per post, more new connections with interesting people and just a ton more fun. As far as stalking, I haven't been stalked just yet but who knows :).

This is very solid and good advice. I myself have been doing this for a while now. I make sure I go back and comment on every comment that is left on my blog even though I know most of the time they wont come back to read it. But just in case that one reader does they will appreciate the response so much. I know I hate when I take the comment on an article and a few days later go check for a response and there is none. I all have been building my tribe of "digital babies" (cus well I am one) its like a small entourage that I have built and we all have each other "cyber back" in regards to staying in touch, retweeting etc etc... Over time it continues to grow and I love it.

Jaime,

I think you're on the right track. I know what you mean about responding to comments. That was another one of those things that I didn't do in the beginning. I think as you grow it can be harder to do that. But i figure at my level,it's fairly manageable to respond to comments. I have an eye on your entourage as well since Flightster is my day job.

This is a great article. I feel like there's so many aspects and layers of blogging, it's hard to know what works and what doesn't. I'll definitely be experimenting with your advice over the next few weeks, thanks for the tip :)

Jasmine,

I think you got the right idea. Experimentation in blogging is key. Even when I do a consult for somebody, it's largely an experiment. I'll throw out ideas and sometimes they work and sometimes they don't. The key really is to figure out what components of an idea worked and which ones didn't. Then you keep adjusting your strategy accordingly.

Great article Srini, as always. I just LOVE the advice of, "kiss lots of digital babies"... it makes so much sense to me. I agree that you should engage with your 150 inner circle as much as possible and I've begun to do so. However, even where I'm at now, I'm having a difficult time keeping up! I'll just have to keep working my system until I find out a solution that works for me. I'm really inefficient right now.

Thanks for mentioning me in your post and for all your help promoting my blog. I'm stoked... :)

Jenny,

As I said on twitter, I think you are the one I learned the most from over the last week :). It definitely can get difficult to keep up with, so I would say don't go overboard to the point of burning out because that's no good. Glad to help promote your blog, especially since it's awesome.

Srini,

This is really fantastic advice and "kissing digital babies" really makes me smile. I am really going to get with it and implement many of these steps. One of your best articles!

Sandra,

I'm really glad to hear that. I'd love to have you come back and do a case study on your results with building your tribe by following this advice. It's always interesting to me to see what people do with these ideas and how they bring in their own to supplement them.

One blogger who does this really well is Andi from My Beautiful Adventures, she emails back a personal response to every comment. I'm traveling at the moment so I can't subscribe to comments and often miss writer responses but Andi takes the time with everyone.

Ayngelina,

I"ll be sure the check out Andi's blog. She sounds like somebody I would get along with :)/

I do the same as Andi... with the help from a nifty widget that automatically emails the commenter with my response. That way my answer goes to the comment thread AND the commenter's inbox.

And I answer Every. Single. Comment. Not as a duty, but out of sheer pleasure! :)

Hey Srini
I particularly enjoyed this post as I am a Digital Baby myself these days! I'm especially interested in exploring the world of Twitter since it was basically unaccessible to me this past year. I'm sure that's hard for some people to imagine that are always on it and using it as a resource. They should never move to China then haha. Unless they're trying to escape an addiction to the virtual world lol.

Anyway, I will take the following steps into account as I move forward as a digital baby. That way the terrible twos won't be filled with whining and teen years filled with angst haha.

Lauren,

I'm guessing China will be crossed off my list based on this advice :). I'm glad to see you are on twitter now. As I'd said to you on Twitter, I'm loving your new blog and everything about it. We might have to write up a case study on you at some point "From Digital Baby to Happy Digital Teenager".

Thanks for the shout out Srini!

Love this post. When you take time to make your readers feel special, they don't easily forget it. Recently, I had a reader ask a question in the comments of my blog. It was a question that multiple people have asked me, so I wrote a pretty long blog post answering the question. That reader was amazed that I took the time to answer her question--and I'm positive that I added another person to my tribe.

April,

Always glad to give you a shout out. You're one of my favorite examples of somebody on the rise who really gets it. It's amazing that answering in it a long drawn out blog post can have that kind of an impact isn't it?

Definitely. It made me realize that reaching people can be much easier than it seems. Plus, it gave me a good idea for content that a lot of other people responded to.

Hi Srini,

Good advice, as always.

Building strong, mutually supportive relationships may take time, but these kind of relationships are more likely to last than the 'quick win' ones. These may produce one off results for individual projects (which is fine), though loyalty comes over a much longer period.

I'm a big believer in the 'slow burn' approach to making connections, whether it be with my readers or other bloggers.

Scott,

You got the main point that these relationships last much longer than the quick wins. I learned that first hand with a post that went viral recently. Only a small percentage convert to subscribers. The slow burn is definitely the way to go.

I will comment that one reader at a time isn't scalable. It's brilliant on a purely relationship level but you will get to a stage where you struggle to maintain those relationships and find that you've developed a reputation of being friendly and get to this icky place. I'm in it now where there is only so much of 'me' to go around.

I have a great group of peers at all levels of success, all of which are extremely loyal to me. This is actually a type of marketing called 'one to one marketing.' But it totally works. Just look at my comment section :-)

Jade,

I would agree that it doesn't scale well. That's why I think that at some point you have to put a cap on it and just enable the tribe to recruit other members for you. I'm finding that it can be the cause of burnout if you go down this route and don't set a point at which you cap things off.

Yep, I've built out one reader at a time, and I can say for sure, it's not scalable.

Which is why I'm currently hunkered down, having to do a little rewiring to get more scalability.

But I'll never give up the Starfish Principle. Everyone has to start somewhere, and I like helping people along.

Dave,

It's interesting because I thought about this right after I saw your comment as I was sipping my scotch. Then I realized something. It doesn't have to scale because once you have enough members in the tribe who are loyal , they will make it scale for you. The key is getting the most loyal members involved.

So, it's nearly a year later. Two things seem after a year's reflection:

1. "Kissing babies" continues to work, as long as one is working it. I need to do other round of it.

2. They will make it scale for you! In some sense, I've been coasting over the last year (blog only, pounding the other stuff hard). Yet, I'm still getting decent traffic, and I still get great comments when I do post.

I'm with you my friend. Might have to share this article again.

Hi Srini,

I've come to a lot of these realizations myself recently. In the last week or two, I've begun putting more energy into reaching out to my readers, responding to each comment and email individually, with as much helpful advice as possible. I even offered to help one of my digital babies work through their niche-selection woes over skype- not as a means of growing my numbers, but because I genuinely want to help them.

I've come to realize that although reaching out to bloggers can help spread the word, it's really those loyal followers that you need to devote your attention to. They should be everything to you.

Emilie

You're right on the money in terms of this strategy. The people who talk about you are the other members of your tribe. The genuine desire to help people will be one of those things that has an ROI that can't be measured in any traditional sense.

Great article Srinirao. I'm working hard on building relationships with the few readers I have, and it's working a treat so far :) For me, I learn so much from emails and Tweets. They give me more motivation and ideas for content than any other source, and so I'm determined to make the most of that.

I also find it quite hard to meet like-minded people in the 'real world'. It's difficult to come across someone who has no career intentions, so connecting with my readers is the most effective way of sharing ideas and meeting people with similar thoughts as my own.

Rob,

I'm really glad to hear that you are taking that approach. It's definitely the most time consuming way of doing things, but it work. As far as like minded people in the real world, give it some time and you will. Depending on where you live you, you can often find meetups/tweetups, etc.